Mobiata creates mobile apps that are designed to make traveling simpler and more fun for users. The purpose of my role is to help ensure that our users find our apps to be as valuable and easy to use as possible. I do this by monitoring, responding to, and analyzing user feedback from a variety of channels. I then use that data to propose and advocate for app design and usability enhancements. Our users give invaluable feedback; it challenges us to stay at the cutting edge of design and helps us maintain our high standard of delivering a top-notch user experience.?
||User Assistance Lead
Eastern Michigan University, College of Arts and Sciences, MA in Written Communication (Professional Writing) , Ypsilanti, MI
||Davison High School, Davison, MI