Executive Profile: Jim Smith III, president of Washtenaw Dairy

Washtenaw Dairy has stood the test of time, and people like Kim Smith are the reason why.Excerpt:What makes Washtenaw Dairy such a fixture in Ann Arbor is its strong sense of community.”We treat everyone like family,” explains Jim Smith, who started working at the dairy at age nine when his father became a co-owner with Doug Robb. “The store is not fancy, just a little dive, but people come in and feel like they are a part of the place and that’s what we want.” Celebrating its 75th year in business, Washtenaw Dairy has witnessed many ice cream trends over the years. “Years ago everyone was saying frozen yogurt would take over. Well, that lasted a couple of years then they all went out of business,” Smith said. Read the rest of the story here.