ForeSee Results adds 40 in Ann Arbor, has 25 openings now

ForeSee Results has experienced double-digit revenue growth (25 percent over the last year), which has allowed the Ann Arbor-based company to hire dozens of new employees in 2012.

The 11-year-old company has added 40 people over the last year, expanding its staff to 275 employees. It currently has 25 job openings right now and expects to keep adding to its staff at that pace in 2013.

"We should be to 300 in the next 30-45 days," says Larry Freed, CEO of ForeSee Results. "There is a lot of hiring going on right now."

ForeSee Results
provides user-satisfaction surveys, primarily through websites. It leverages the American Customer Satisfaction Index, developed at the University of Michigan, to measure the results. This year it has expanded the reach of its surveys, making headway into social media, mobile, call centers, and in brick-and-mortar stores. Online surveys still account for 80 percent of the company's business, but the other avenues are gaining ground.

"It's been pretty diversified," Freed says.

All of the company's growth has been organic and Freed expects that trend to continue in 2013. More double-digit revenue gains are also projected for next year.

Source: Larry Freed, CEO of ForeSee Results
Writer: Jon Zemke

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Related Company

  • ForeSee Results
    2500 Green Rd., Suite 400
    Ann Arbor, Michigan 48105 Website
    How are we doing? Are our customers happy? When big companies like Bed Bath & Beyond and Harley Davidson want to know, they turn to Ann Arbor-based ForeSee Results. The company specializes in tracking online customer satisfaction.